|Office of Information and Public Affairs||Washington, D.C. 20207|
|For Immediate Release||Firm's Recall Hotline: (888) 241-9504|
|April 12, 2011||CPSC Recall Hotline: (800) 638-2772|
|Release #11-FOR CLEARANCE||CPSC Media Contact: (301) 504-7908|
Redken 5th Avenue NYC Recalls Guts Spray Mousse Foam Due to Risk of Rupture
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Spray Mousse Foam Cans
Units: About 1 million
Manufacturer: Redken 5th Avenue NYC, New York, NY
Hazard: The aerosol container’s liner can corrode over time, posing a risk of the cans rupturing and expelling its contents.
Incidents/Injuries: Redken has received 41 reports of cans rupturing. No injuries have been reported.
Description: This recall involves Redken Guts 10 Volume Spray Mousse Foam sold in 10.58- and 2-ounce size cans. The hair styling product was sold in a silver container with black writing. “Redken and “10” are printed on the front of the product. The product can be identified by a lot code printed on the bottom of the can. Lot codes included in this recall include:
Sold at: Hair salons and beauty supply stores nationwide from January 1998 through February 2011 for between $4 and $16. Manufactured in: USA
Remedy: Consumers should immediately stop using the recalled mousse, record the product’s lot code then discard the contents by spraying it into a waste container in a well ventilated area. Consumers should obtain the lot code from the container and contact Redken, prior to disposing of the can, for information on receiving a refund of the purchase price.
Consumer Contact: For additional information, contact the Redken toll-free at (888) 241-9504 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm’s website at www.redken.com.
CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $800 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a significant decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or re-sell this or any other recalled product.
To report a dangerous product or a product-related injury, call CPSC’s Hotline at (800) 638-2772, teletypewriter at (800) 638-8270, or visit www.cpsc.gov/talk.html. Consumers can obtain this press release and recall information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.