Detangles, smoothes and tames for more manageable, shiny hair
Heat Fuse Complex:
IPN (Interlock Protein Network): strengthens and reinforces hair for improved manageability
After shampooing, apply and distribute through hair, rinse.
Bring back the old formula! It is obvious you have cheapened the ingredients in this new formula because as a result you have a "cheap" product. I have been using Redken Smooth Down for years; it was an AMAZING product and well worth the price. Now, not only am I unable to de-tangle my hair, it is just dry and dull. I am in search of another brand comparable to the old smooth down. Two thumbs down
I too am a loyal Smooth Down user and am so sad it's been discontinued. I used Smooth Lock once and ran to return it since the smell literally made me sick after using it. I couldn't even give it a second chance it was that bad!
Can I give Smooth Lock conditioner zero stars? It is terrible.
I've been using All Soft shampoo with Smooth Down conditioner for years and can't understand why you discontinued Smooth Down conditioner. I am terribly disappointed.
You have lost a long time loyal customer.
It took me years to find a product like smooth down for my very curly hair. It worked great and I have been a loyal user. Smooth Lock is not the same! My hair is very dry with no shine and hard to manage. Bring back smooth down, please. I am desperate.
Save your money girls ~ This stuff, and the shampoo, is crap. I give both products -0- stars.
I was lucky to use one time Smooth Down and it was the first time my very dry hair was looking okay. I am very disappointed that you stopped Smooth Down because Smooth Lock which is supposed to have the same properties is not good for my hair ! I am going to stop using Redken I think.
I have used your smooth down product line religiously for 10 yrs. I am bi-racial and Smooth Down had my hair looking beautiful. I purchased your larger 33.8 oz. Containers from Ulta. I was thrown for a loop on my last Ulta visit by your misleading new product - w/ it's similar bottle color! Nice trick! Hair is literally ruined! It is like straw,can't get a comb through it w/severe breakage!
I am so disappointed with the replacement of Smooth Down to Smooth Lock. Smooth Lock is horrible! It has made my hair very dry and has a nasty smell to it. I am going to return it and hoping the store takes it back! Bring back the Smooth Down please!!!!
I was using Smooth Down and loved it. This 'replacement' Smooth Lock is horrible! It smells so bad and the smell sticks around that I had to return it.
After using Smooth Lock, my hair was soft, smooth, & felt amazing. I don't even have to curl or use any type of smoothing tool on it if I don't want to. I can wash, dry, & go. No product on the market has ever done this for me -- I would get beach waves from other products, but the effect would be unruly and frizzy.